Terms & Conditions: Van der Valk hotel Veenendaal

Note:

·         Room rates include Breakfast

·         Room rates free WiFi

·         Room rates are including actual tax, tourist tax and -fees and service charge

·         Rates quoted will be charged to you by the hotel 

·         A minimum stay of 3 nights is required. If this is in conflict with your itinerary, please contact BTC Group by email at VIV-Europe@BTCGroup.nl         

Reservations are subject to room availability

General Terms and Conditions (details vary per hotel)

Payment Policy(details vary per hotel)

For individual reservation, guest to pay direct to hotel with credit card guarantee of one night room charge. Credit card provided is will be charged for a non refundable deposit of one night at reservation

Important: 30 days prior to arrival, a payment link will be send by the hotel to the guest for payment within 48 hours.

Cancellation and No Show Policy(details vary per hotel)

o Room cancellation between 1 months and 15 days prior to arrival date, there is a 35% penalty charge

o Room cancellation between 15 days and 8 days prior to arrival date, there is a 60% penalty charge

o Room cancellation between 8 days and 1 days prior to arrival date, there is a 85% penalty charge

o Room cancellation 1 days prior to arrival date, there is a 100% penalty charge